Returns
We try everything to make your shopping experience as easy as possible. However, we cannot always guarantee 100% satisfaction. That's why we accept your returns until 14 days after your order. To make this process as easy as possible, you will find a short guide below. Thank you very much for your trust!
1.
Suche in deinen E-Mails die Versandbestätigung, welche wir dir vor einiger Zeit zugestellt haben. Auf dieser Versandbestätigung findest du den Link zu deinem persönlichen Retourenformular.
Alternativ kannst du dich auch in deinem ROKKER-Konto anmelden und das Retourenformular dort downloaden.
2.
Fill out your return form and put it in the package. The address for your return is as follows:
Sieber Transport AG
Rokker Retouren
Bundesstrasse 120
6923 Lauterach
Österreich
3.
Bring your package to a shipping company of your choice. The return shipment is at the expense of the buyer. As soon as we have received your return, we will check it and then transfer the money back to you. We usually need 2-3 working days for checking and refunding. The money should arrive back to you within 10 days.